Frequently Asked Questions
Building the Companion
Is it a robot?
The Companions project is not concerned with robotics and we do not envisage to use a Companion like a robot in the immediate future. The difference is that a robot is usually designed to perform one or more tasks (paint a car, cut a machined piece of metal, clean a floor), while the Companion is designed to interact with the user, develop a persistent representation of the information provided, and allow the user access to various kinds of information.
However, there is no reason why a future project could not attempt to combine Companions and robots into a more complex product.
What will it look like?
The Companion has been intentionally designed to be able to be 'embodied' in a variety of objects. It could be an avatar on your computer screen or mobile phone, it could be embodied in an object like Nabaztag, or it might even be embodied in something like a handbag that you can carry around.
The most appropriate form of embodiment will depend on the intended user and purpose. We expect to develop a number of embodiments during the course of the project.
Why is making a Companion difficult?
First, because we are using different technologies which until now have not worked together. Secondly, each technology currently has serious limitations (e.g. speech recognition is known to work less well if there is surrounding noise, or with large vocabularies): part of the challenge is using the strengths of one technology to compensate for the weaknesses in another. Finally, if making a Companion was easy, it would not be a research project.
What is 'natural language'?
This is the kind of language that ordinary people use when they write or speak with each other. The term is used by computer scientists to distinguish this from programming languages, which are used to write computer programs. Natural Language Processing, a core research area of Companions, concerns making software which can process written language by extracting information, finding answers, automatically summarising etc.
What is an 'Embodied Conversational Agent' (ECA)?
An ECA is a cartoon-like character, or avatar, controlled by software which is able to communicate with the user using speech, gestures, facial expressions, etc. They provide a sophisticated user interface for accessing information, and generally allowing the user to interact with a computer.
Historically, most ECA research has focused on the visual design and gesture of the agent and has taken for granted that speech and dialogue systems would be available off the shelf. In Companions, we take an integrated approach where the design of the dialogue and speech components is intended to complement and interact with the ECA in a systematic manner.
Why is the European Commission funding this research project?
The European Commission has a series of research funding 'Frameworks' which aim to increase the competitiveness of European research and development, facilitate and increase collaboration between researchers in the many different EU countries and support the transfer of technology from research organisation such as universities and institutes to industry.
The Companions Project fits into these objectives as part of the Information Society Technologies thematic area, and is one of the EC's largest multimedia multimodal interface projects.
Being with the Companion
Does it understand what I say?
For a number of reasons, computers are unable to fully understand what humans communicate through language. However, Companions seeks to create technology which will appear to understand the user in specific areas of activity and which will respond gracefully when it does not 'understand'.
Does it have a personality?
People who use a Companion will perceive it as having a personality. Parts of the project are concerned with emotion and what role the understanding and conveying of emotion will have in the Companion. So we expect a far greater understanding of the role of personality and emotion in the course of the project.
Would a Companion get to 'know' me?
A core idea of the Companions Project is that the 'agent' will have 'persistence.' This means it will remember what you have said to it on previous occasions, build up knowledge about you and eventually perhaps develop an account of your life. In a simple sense it will get to know you.
How would a Companion get to 'know' me?
One way will be (in the case of the Senior Companion) by discussing digital pictures with you: by asking questions about people, places and times, the Companion will develop an overall picture of your life. In a small way, the Health and Fitness Companion will get to know your exercise habits and / or what you eat etc.
Where can I get a Companion?
About half way into the project (late 2008), we expect to be able to show demonstrators. Our expectation is that some of the industrial partners will want to make some Companions technology available to the public towards the end of the project (late 2010). Watch this space!
What would be the social impact of having Companions around?
One of the motivations for the Companions Project has been the need to improve the care of the elderly. We would hope that some version of the Companion will be made available for keeping old people engaged and allowing them to undertake a variety of activities which currently may be too complex. So the Companion from one perspective can act as an interface to things like the Internet, or your online bank.
The longer term impact of a Companion will be that people will delegate certain activities to such agents, working on their behalf. So the health and fitness advisor will be able to advise you on the correct fitness regime, or the Senior Companion may eventually remind you to take your pills, or to make a phone call.
What are the ethical implications of Companions?
There are a number of ethical concerns. Will people find it acceptable to trust a Senior Companion with their memories? Who will have access to the information collected by a Companion? Family members? The state? What happens to the information in the Companion when a person dies? Do the heirs of an elderly person inherit the Companion as well? In some cases it will be wonderful to find out what granny said about a certain picture. In other cases it may be a problem.
Updated: 12 November 2007 15:43 PM


